About Us

ABOUT US

Two of Australia’s longest operating and best respected independent hearing care providers, Ballarat Hearing Clinic and Country Hearing Care, are set to join forces in July 2024!


We are thrilled to officially announce the merger of Ballarat Hearing Clinic and Country Hearing Care (Sunraysia Hearing Clinic) to form Country Hearing Care Pty Ltd, effective from 1st July 2024. This strategic union marks a significant milestone in our commitment to providing unparalleled hearing healthcare services across regional and rural Australia, making us one of the largest independent hearing care providers in the country.


A little bit of history

Ballarat Hearing Clinic was established in 1983 and moved to their current Drummond Street North premises in 1996. We are locally owned and independent and have grown to service several locations (including a second permanent site in Sebastopol), with a dedicated team of passionate professionals. 


Sunraysia Hearing Clinic began operating from a room at the Mildura Base Hospital in 2003. Over the following years, as the business grew to wider regions, they changed the trading name to Country Hearing Care, to better represent the wider geographic footprint of the expanding clinic locations. 


With the merging of the two companies, we have decided to retain the Country Hearing Care banner as it better lends itself to the further growth that we anticipate.


From July 2024, the CHC flag will proudly fly from seven permanent sites, with an exciting eighth clinic opening in north Bendigo in July 2024. Our team will boast around 45 dedicated professionals, all passionate about delivering the highest standard of care to our clients. 


As a larger entity, our mission remains unwavering: to deliver exceptional, client-centred hearing healthcare with the utmost ethical standards.


Our Expanded Footprint

Country Hearing Care Pty Ltd will operate from the following permanent locations:

1. Ballarat (Multi-Clinician Clinic)

2. Broken Hill

3. Eaglehawk 

4. Echuca

5. Mildura (Multi-Clinician Clinic)

6. Sebastopol (Multi-Clinician Clinic)

7. Swan Hill 

8. Bendigo (Multi-Clinician Clinic) Coming July 2024

Regular travel to 14 visiting locations

Longstanding contracts with:

Mildura Base Public Hospital

Grampians Health Ballarat 


Comprehensive Services Close to Home

One of the core motivations behind this merger is our shared commitment to reducing the need for our clients to travel to metropolitan centres for high-quality hearing care. Our range of services includes:

• Adult and Paediatric Hearing Assessments: We provide thorough hearing evaluations for clients of all ages, including newborn diagnostic testing to ensure early detection and intervention through to aged-care visits. 

• Cochlear Implant Services: Our specialised team offer comprehensive cochlear implant services including: assessment, surgery coordination, post-implant rehabilitation, on-going mapping and processor upgrades. 

• Best Practice Hearing Device Fittings: We utilise the latest technology and best practices to ensure optimal hearing device fittings, tailored to each client's unique needs.

• Balance and Dizziness Management: Our expert vestibular physiotherapist offers diagnostic and rehabilitative services for balance and dizziness disorders.

• Wax Management: Professional wax removal and management services to maintain ear health and hearing aid performance.

• Tinnitus Support: Comprehensive support and management strategies for those affected by tinnitus, improving quality of life.


A Legacy of Excellence

With a combined tenure of over 60 years in the Australian independent hearing industry, Country Hearing Care Pty Ltd is far from being the new kid on the block. Our longstanding presence and experience underscore our commitment to the communities we serve. We are proud to be one of the oldest and most trusted providers of hearing healthcare in the region.


Our Mission: Best Practice Audiology

At the heart of Country Hearing Care Pty Ltd is our mission to offer gold standard, client-centred, ethical care. We believe in treating each client with respect, dignity, and compassion, ensuring they receive the highest quality of care tailored to their individual needs. Our merger allows us to leverage the strengths and expertise of both Ballarat Hearing Clinic and Country Hearing Care, enhancing our ability to serve our clients better. We look forward to continuing our journey as a united entity, committed to improving the hearing health of our community. Stay tuned for more updates as we grow and enhance our services to meet the evolving needs of our clients.


For more information about our services and expanded locations, please visit our Country Hearing Care website:

CLICK HERE


Thank you for your continued support and trust in the decisions made by Ballarat Hearing Clinic and Sunraysia Hearing Clinic to merge to create Country Hearing Care Pty Ltd. We are extremely excited about the future and the opportunity to improve our service to our clients and communities.

OUR HEARING PROFESSIONALS


Ballarat Hearing Clinic employs qualified Audiologists with Post-Graduate Master’s degrees from Australian Universities. Our Audiologists are members of the Audiological Society of Australia (ASA) which ensures they are bound by ASA standards of clinical practice and a code of professional ethics. To maintain a Certificate of Clinical Practice, Audiologists are required to undertake on-going training to maintain current standards.

For more information about the Audiological Society of Australia, visit Audiology Australia:
www.audiology.asn.au
Campbell Stevens:Audiologist in Ballarat

CAMPBELL STEVENS

AUDIOLOGIST
BSpPath GradDipAud MAud AAudA
Damon Shepherd: Professional Audiologist in Ballarat

DAMON SHEPHERD

AUDIOLOGIST
BSc(Hons) MAud AAudA
Kurt Ashworth: hearing specialist in Ballarat

KURT ASHWORTH

AUDIOLOGIST
BSc MAud AAudA
Talia Pumpa: hearing aid specialist in Ballarat

TALIA PUMPA

AUDIOLOGIST
BSc(Hons) MAud AAudA
Lauren Saunder: hearing care professionals

GRACE POLAK

AUDIOLOGIST
BA MAud AAudA
Leah Gilbert:Hearing Aid professionals in Ballarat

GEORGINA FULLER

AUDIOLOGIST
BMus MAud AAudA
Grace Polak: Ballarat Hearing Clinic  Audiologist

GEORGIA CASHIN

AUDIOLOGIST
BHSc MAud AAudA
Cyndi Hammond: Ballarat Hearing Clinic  Admin

TIMOTHY PATON

AUDIOLOGIST

BEng MAud AAudA

Cyndi Hammond: Ballarat Hearing Clinic  Admin

CYNDI HAMMOND

RECEPTION AND ADMINISTRATION
Maureen Tassell: Ballarat Hearing Clinic  Admin

KELLIE MUHLHAN

RECEPTION AND ADMINISTRATION
Marion Waldron: Ballarat Hearing Clinic  Admin

MARION WALDRON

RECEPTION AND ADMINISTRATION
Melissa Powell: Ballarat Hearing Clinic  Admin

MELISSA POWELL

RECEPTION AND ADMINISTRATION
Cyndi Hammond: Ballarat Hearing Clinic  Admin

LYN MITCHELL

RECEPTION AND ADMINISTRATION

Dee Stevens:Ballarat Hearing Clinic  Admin

DEE STEVENS

ADMINISTRATION
Maureen Tassell: Ballarat Hearing Clinic  Admin

MAUREEN TASSELL

OFFICE MANAGER
Share by: